Business Travel Operations Manager

Business Travel Operations ManagerLocation:Stockport , Cheshire Salary:£23000 - £25000 per annum + bonusDate posted:27/02/2011 23:01Job type:PermanentCompany:C&M RecruitmentContact:Rachel ElmoreRef:Totaljobs/27762Job ID:49921501Successful Business Travel Operations Manager will be rewarded with a basic salary of upto £25,000 dependant on experience along with a generous bonus scheme paid annually . Responsible for the professional management of the Operations Department , ensuring that their goals and objectives are met. Working as the Business Travel Operations Manager for this established Business Travel company you will be responsible for the management and development with the team, along with all areas of operations, administration including BSP reconciliation and business development for the office. It is essential that you have experience using Amadeus and have played a hands on role as either a Business Travel Operations Manager, Business Travel Team Leader or Business Travel Supervisor.


Role of Business Travel Operations Manager:

*Responsible for advertising and promotions together with Managing Director and Business Development Manager
*Reviewing sales on a regular basis and providing detailed feedback on the activity for each account.
*Working closely with other departments including the Business Development Manager and assisting with new business tenders
*Quality checks across the who;e of the team and also service delivery, making sure clients feedback is monitored.
*To lead by example in the handling of all aspects of the Reservations Department
*Ensure that all ADMs received during the week are attended to and accounted for immediately and that BSP administered correctly
*To train and ensure that the Reservations Department makes the maximum use of the company systems and technology available to it
*Assisting with the annual budgets and recommending areas for improvement.

Within the role of Business Travel Operations Manager you will need to have :

*Previous experience gained within a similar role or as a Business Travel Manager, Supervisor or Team Leader
*Good working knowledge of Amadeus
*Experience of reconciliation of BSP billings - tickets, ADMs, ACMs is essential
*Strong communication and negotiation skills
*Ability to build and develop relationships with clients

If you are interested in the role of Business Travel Operations Manager then please call Rachel on 01612384481 or send your cv to Rachele@candm.co.uk.

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C & M Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates.
For more opportunities, please visit www.candm.co.uk