IT Applications Administrator

IT Applications Administrator - Wilmslow, CheshireLocation:Handforth Dean, Wilmslow (SK9) View map Salary:Competitive Salary + Exc BenefitsDate posted:22/02/2011 12:03Job type:PermanentCompany:Total Fitness UK LimitedContact:Dean RooneyRef:Totaljobs/IT APPS ADMIN - WILMJob ID:49864362
Job Purpose

Assist Total Fitness IT Manager in providing a comprehensive IT function to support, maintain and enable all aspects of application review, upgrade, development & integration.

Person Specification

The position of IT Application Administrator will work as part of the small but significant IT team based at Head Office in Wilmslow. The role involves delivering front line application services to 24 clubs across the UK and Ireland plus Head Office. Support is offered face to face on club premises and remotely via telephone and email. This role involves regular travel between UK and Ireland clubs.

The ideal candidate is a confident and skilled individual who can work on their initiative and prioritise their work load with little direction. They will be a skilled problem solver with well-developed communication skills and the ability to coach and train less skilled colleagues. Enthusiasm for the role is more important than formal qualifications.

Duties and Responsibilities

•Provide first line telephone and email support
•Provide on-site and remote training on user applications
•Maintain professional knowledge of current and developing technologies and applications
•Provide emergency cover as required at weekends and evenings
•Respond and resolve emergency situations which affect running of services
•Participate in planned application installation and upgrades
•Provide on-site support and training
•Investigate current applications and suggest upgrade paths
•Investigate identified application shortages to increase productivity
•Support & provide training on new and existing applications to application users
•Investigate integration of applications to provide increased productivity and better reporting
•To provide extensive reports using Tableau reporting system
•To investigate, plan and deliver integrated services through Sharepoint
•To assist in developing of internet website & intranet
•To assist in integration of website & intranet to current & future applications
Benefits

•Annual salary of £17,000
•Laptop
•Blackberry
•Use of company vehicle