Experienced Ticketing Agent

Call Centre Reservation AgentLocation:Raynes Park, South West London (SW20) View map Salary:OTE £20,000Date posted:22/02/2011 12:04Job type:PermanentCompany:Interval InternationalContact:Emily DaviesRef:Totaljobs/EDA - 33Job ID:49866440
Interval International is a worldwide leisure and travel company. The company has a network of more than 2,400 resorts in over 75 countries and offers its clients and nearly 2 million member family’s high-quality accommodation and leisure products through its 24 offices in 14 countries.

Hours of Work: Monday to Friday 2pm to 10pm.

Using an in-house specialised reservation system, your primary responsibility will be to handle incoming calls and fulfill holiday requirements through the promotion and selling of our exclusive leisure products.

First class sales, customer service and verbal communication skills are a pre-requisite as is previous experience in a customer focused sales role. You should also be comfortable working with multi-application software and reservations systems.

Main Duties and Responsibilities

- Identify the holiday experience required by members and provide advice on membership benefits and services.
- Promote company products and services.
- Process confirmations for all company products and services.
- Process new membership enrollments.
- Meet and exceed individual sales productivity targets.

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Experienced Ticketing AgentLocation:East London , London Salary:£21000 - £24500 per annumDate posted:22/02/2011 12:03Job type:PermanentCompany:New Frontiers DirectContact:New Frontiers DirectRef:Totaljobs/NFD26625Job ID:49866580Experienced Ticketing Agent

An excellent opportunity has arisen for a Ticketing Agent to join one of Europe's fastest growing business and leisure Airlines.

Based in London City Airport, the role is with a modern, reliable and appealing airline servicing communities in Luxembourg and the greater region. Satisfying customer needs is the top priority. The company continually strives to offer high levels in security, service, and comfort as well as continuously pushing for the highest standards in order to become a sustainably benchmark company and employer.

As a Ticketing Agent for this distinguished airline your main duties will include:

?Coordinating and supervising the activities with local airport handling agents
?Registering reservations made by customers
?Providing customers with vital information regarding flight opportunities, connecting flights and any commercial information as requested.
?Ensuring constant service delivery to the airline in accordance with all service level agreements

Skills and experience required for the role of Ticketing Agent

?Proven airline or travel agent experience. Alternatively, educated to the equivalent levels.
?Minimum of two years ticketing experience
?Sound knowledge with airline CRS and reservation/ticketing procedures - ideally Amadeus
?Flexible & available for shift hours
?Fluency in French or German would be an advantage

On offer for the successful Ticketing Agent:

?£21K - £24.5K per anum
?Travel related benefits

If you are interested in this vacancy please apply online via the internet homepage www.luxairgroup.lu/careers (application form and CV), before 14th March, 2011.

*****PLEASE NOTE ONLY SUITABLE CANIDDATES WILL BE CONTACTED*******
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.

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Ticketing AgentLocation:Witney , Oxfordshire Salary:£13000 per annumDate posted:21/02/2011 12:02Job type:PermanentCompany:Meridian Business SupportContact:Denise ArmstrongRef:Totaljobs/GH/91707Job ID:49864240Our client is looking to recruit a Ticketing Agent to work on their busy reservations team. This bespoke travel agency who specialise in tailor made holidays is looking for an eager and willing person to join their busy team on a permanent basis.

The position will involve administration, customer service, excellent attention to detail and the ability to work in a busy environment. The company provides an exceptionally high level of service to it's customers and requires a new member of the team to be able to think and problem solve while upholding a very high standard.

You should be enthusiastic, excited and ready to work hard! This is a team environment and needs a hands on applicant.

This role would suit someone who has some travel experience or an interest in travel and is an exciting first job for someone into the market place. GCSE's
(Maths and English) are required.

Hours are Mon - Thurs 9am - 6pm and Friday 9am - 5:30pm. Meridian Business Support are acting on behalf of our Clients as a Recruitment Agency.
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Senior Reservations Co-ordinator – Corporate Accommodation – Newbury,Location:Newbury (RG14) View map Salary:£15k - £17k Basic + Overtime + Parking + Corporate DiscountsDate posted:21/02/2011 09:26Job type:PermanentCompany:Ashwell Forbes LtdContact:Angela AshwellRef:TotaljobsJob ID:49861907
Senior Reservations Co-ordinator – Corporate Accommodation – Newbury, Berkshire

£15k - £17k Basic + Overtime + Parking + Corporate Discounts

Due to the exciting expansion of their property portfolio in the Thames Valley and South Coast, the opportunity for a talented, service focused individual from the hotel industry has arisen to join a small team of Reservations Co-ordinators with an ongoing focus on rate and occupancy targets and further strengthen relationships within this growing serviced property company.

Working for a successful business that boasts a trebling of their client base in the last year you will be an integral part of the team with a proven track record of exceptional service, client relationship development, problem solving and tireless passion for getting the job done to an exceptional standard.The main objective of your team is to ensure that all clients receive a great experience from initial enquiry through to property occupancy and beyond and as the Senior Co-ordinator you will manage the team in the absence of the Team Manager.

As a person you will have a hard-work ethic with the appreciation that in hospitality the working day never ends – there will be a requirement to be on call 1 night per week and check people in to their properties on a rota basis, therefore, you will need to be able to work extended hours to get the job done – which is rewarded with an ‘on-call bonus’ and overtime. As well as the service focus you will be responsible for developing improvements to rates and managing occupancy effectively to ensure that the rates reflect the premium product and service on offer.

You will have exceptional customer service skills and a good level of commercial exposure which will help you understand how a business works, how critical small decisions can be and have an appreciation for running and maintaining a property, along with an unending amount of common sense. High pressure, fast pace and multi tasking are things that will be part of every minute of your working day, therefore a cool, credible approach and a proven track record of delivering under pressure will be essential to be considered for this role.

You will have an excellent grasp of MS Office with advanced levels in Excel and Outlook and a passion for attention to detail which will ensure that all correspondence is accurate and professionally presented. You will have high standards in everything that you do - everyone in the business is motivated, hard working and feels passionately about delivering exceptional service. You will be well presented and enjoy the challenge of being an integral part of a growing business where your hard work and client development will go towards the business achieving ongoing targeted property growth of 50% in the next 15 months and beyond.

Suitable candidates will come from the hotel industry as a Senior Receptionist or Reservations Co-ordinator from a 4* or 5* ‘big player’ hotel which will have given you the foundation for a fast paced, quality focused working environment. As a person you will enjoy being in a sales/service environment and enjoy the thrill of delivering exceptional service every-time while never taking your eye off the ball.

This is a really exciting and rewarding role for the right person – a person who relishes an ongoing challenge and can bring a strong skill-set of organisational, planning and service expertise to this fantastic business.

To apply for this role, please contact Angela Ashwell at AshwellForbes Selection or email your CV to: angela@ashwellforbes.com or call 0871 871 7711.

Please note that candidates who meet the criteria will be contacted within the next working day to discuss the role further.

All applications are treated with discretion and adhere fully to the Data Protection Act 1998.

AshwellForbes Ltd is an ‘REC Inspected Status’ Recruitment to Recruitment Agency as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.