SALES MANAGER

SALES MANAGER - London & SELocation:London Salary:£25,000 + 10% bonus, car, excelletn bensDate posted:25/02/2011 12:02Job type:PermanentCompany:Trafalgar Management Services LimitedContact:Annaliesa ChapmanRef:Totaljobs/OSTSJob ID:49900235
One Stop Touring Shop is part of The Travel Corporation – we are a highly successful international travel group with over 25 award winning brands. These include luxury hotels and boutique river cruise ships, niche tour operators and other leisure interests.

Our guiding principle is one of providing the most enjoyable, enriching travel experience for its customers across the globe through delivering consistently high levels of customer service, experience and value.

We are family-owned and have been in business for four generations over nine decades.

We maintain an uncompromising commitment to offering the highest standards of product integrity, outstanding service and leisure experiences. Serving over one million customers per year, and dedicated to providing excellent service, value and quality in every one of our businesses.

As Sales Manager for One Stop Touring Shop you would be responsible for maximizing the sales potential within their London and South East by cultivating strong relationships with existing customers, driving brand awareness, and identifying new customer prospects. By effectively representing the One Stop Touring Shop brand to the travel industry and the public, you would strive for successful execution of your sales plan and achievement of their passenger objective/goals.

•Develop and implement sales and marketing plans with key accounts using a tailored approach to address their specific needs.
•Strengthen relationships and achieve growth with key accounts through regular contact and informative updates with respect to their productivity and progress; offer assistance when appropriate to assist in achievement of their goals
•Provide robust OSTS training opportunities for agents through weekly trainings, client presentations, product information sessions and ongoing website and e-commerce strategies; escort familiarization trips for travel agents as necessary.
•Ensure that marketing collateral is utilized to its fullest potential; ensure that OSTS brands have prominent placement in key account agencies. Effectively manage brochure supply and regional distribution.
•Identify and develop new business opportunities
•Evaluate ROI of potential trade shows/events and participate where beneficial. Continually identify new shows/events that would be beneficial to the brand.
•Stay abreast of competitor information in designated territory and stay updated on trends within the industry. Provide feedback to management team with respect to trends and opportunities.
•Ensure that all requested sales reports are accurate, detailed and submitted within the desired timeframe.
•Maintain accurate records of sales activities in CRM; record trainings, appointments, tasks, customer feedback and other sales activities in a timely manner. Utilize CRM reports to provide useful information to agents during every call and in regular e-mail communication.
•Actively seek out group business; Maintain contact with originating agent from beginning of process through to departure of the group.
•Manage travel and entertainment budget and co-op marketing funds in the most cost effective way, being mindful of established policies.