TRAVEL OPERATIONS MANAGER

TRAVEL OPERATIONS MANAGER
Salary: £25000 per annum + DOE plus performance bonus and benefits!
Location: Manchester, Lancashire
Job Reference: Totaljobs/RW93356(Mcr)
Job type: Permanent
Date posted: 22/02/2011 19:01:16

My client is a successful travel management company who has enjoyed significant growth over the last six years. They are currently looking to recruit an Operations Manager who will be responsible for the professional management of the Operations Department of the company, ensuring that their goals and objectives are met. Key areas of responsibility will be Administration & Agency Operations, Managerial responsibilities and Business Development & Client Service, therefore the role will suit some who has experience of these areas within a business travel environment.

This is a hands on operations role and it is essential that candidates have good working knowledge of Amadeus. The role will also involve reconciliation of BSP billings - tickets, ADMs, ACMs etc so it is also essential that candidates have experience of these procedures. In return, my client can offer a highly competitive starting salary plus a performance bonus and other industry benefits. This is a superb opportunity for a team leader or supervisor, or perhaps a very senior consultant within the business travel sector to further progress their career with a growing travel organisation.

Role of Operations Manager:

*Responsible for the administering of advertising and promotions together with Managing Director and Business Development Manager
*Track corporate account sales monthly, and review reasons for a drop in sales for any corporate client with the Managing Director.
*Work with the Business Development Manager towards acquiring new corporate business. This may include doing quotes, assisting in sales presentations or working on travel tenders.
*Follow up with new accounts to ensure they are receiving the required service.
*To lead by example in the handling of all aspects of the Reservations Department
*To assist with all other types of travel reservations, leisure, groups & incentives, where required.
*Ensure that all ADMs received during the week are attended to and accounted for immediately and that BSP is done on the appropriate date weekly
*To train and ensure that the Reservations Department makes the maximum use of the company systems and technology available to it
*Determining the upcoming years' corporate budget together with the owner.
*Assisting each department with determining budgets and promotions for the upcoming year.
*Assisting the Managing Director in the recruitment of new employees

Skills required for role:

*Previous experience gained within a similar role
*Good working knowledge of Amadeus
*Experience of reconciliation of BSP billings - tickets, ADMs, ACMs is essential
*Strong communication and negotiation skills
*Ability to build and develop relationships with clients
*A positive and proactive approach to work

If you are interested in this role please call the Manchester office of AA Appointments on 0161 838 9590 or apply online.

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For other exciting travel industry roles, please visit our website: www.aaappointments.com.

We regret that we can only accept applications from individuals with specified travel industry experience.


Contact: AA Appointments Limited